Privacy Policy

Last updated: March 2026

1. Introduction

FrostLine Industrial Inc. ("FrostLine," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (frostline-industrial.com) or interact with our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Submit a product inquiry or quotation request
  • Contact us through our website forms
  • Subscribe to our newsletter or technical updates
  • Register for a service agreement or training program

This information may include your name, company name, email address, phone number, country, and project details.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This data helps us improve website performance and user experience.

3. How We Use Your Information

We use collected information to:

  • Respond to your product inquiries and quotation requests
  • Provide technical support and service coordination
  • Send relevant product updates and industry information (with your consent)
  • Improve our website, products, and services
  • Comply with legal obligations and enforce our terms

4. Information Sharing

FrostLine does not sell your personal information to third parties. We may share your information with:

  • Authorized distributors and service partners to fulfill your service requests
  • Service providers who assist with website hosting, analytics, and email delivery
  • Legal authorities when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Object to or restrict certain data processing activities

8. International Data Transfers

As a global company, FrostLine may transfer your information to countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this policy regularly.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:
FrostLine Industrial Inc.
Data Privacy Office
2400 Industrial Park Drive
Peachtree City, GA 30269
Email: [email protected]